Service & maintenance

Work orders and maintenance for a rental fleet

A rental fleet only earns while it works. Rental Pilot tracks every repair, inspection and service call against the unit and the agreement, so the shop, the field and the office see the same history.

Work orders with queues

Work orders move through queues for approval, purchase orders and ready work. Define your own work-order types and inspection checklists, keep a maintenance log per unit, and write equipment off with a reason when it is done.

  • Approval, purchase order and ready-work queues
  • Your own work-order types
  • Custom inspection checklists
  • Maintenance log per unit
  • Write-offs with reasons

Service calls in the field

Technicians log parts and labour on site with photos and a customer signature, then the call bills on the agreement or as its own invoice. Field tickets turn hours worked into billable time.

Inspections when equipment comes home

Inbound inspection checklists catch damage the moment equipment returns to the yard, while the customer and the agreement are still on hand.

See Rental Pilot in action

Questions

Can technicians use it on site?
Yes. Service calls, photos and signatures are captured on the Rental Pilot mobile app.
Can I make my own inspection checklists?
Yes. Checklists and work-order types are defined by your company.
Are repairs billable to the customer?
Yes. A service call can bill on the rental agreement or as a separate invoice.

Related

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